Hi, it'll help by recognising that conflict doesn't always come in the shape of aggression or argument. You might also be having difficulty identifying times as resolving conflict happens so readily in your group you miss the procedures and actions occuring!
These are a few ideas to see to help identify anything you may of experienced :
A colleague/yourself asks for unplanned time off.
Explaining why there is mess / untidiness in a communal or cleaned area ..
A meeting or appointment is cancelled unexpextedly ..
A parent comes in to ask why their Child's clothing is covered in paint.
A Child asks to take home their painting - it's still wet ..
Look for things that have been asked, or where you have been provided with information - by any one who is involved with your group in one way or another and why the 'ask - information has or hasn't been acted on ..
Outlining issues of confidentialty can include - where the 'conflict occurred and how the situation was moved to a place with more privacy .. where pre-arranged meetings happen to ensure confidentiality - as Brandy recommends check to see what your own policies & procedures advise...
What information is/may be disclosed during the occasion and if that is appropriate - names, identifiable information - address, contact information, history / knowledge of third parties, promises of action, witness implications and how details/content of the conflict are handled / recorded ..
Hth
Best wishes, let us know how it goes
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