Privacy policy
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Every effort is taken to protect visitor's, member's and customer's
privacy whilst time is spent on silkysteps.com / silkysteps.co.uk.
Where identifiable data such as name, address, telephone and
email details are manually submitted please be assured they will only
be used for the sole purpose of their submission.
Forum membership: this system
requests an email address, a username and a password.
passwords are hidden and
encrypted within the system.
usernames can be edited by admin. only - please get in touch
email addresses can be updated in a member's own UserCP once logged in.
Customer orders and follow up customer service: all sensitive
credit and debit card data
is retained by paypal only.
a customers name,
email & geographical address will only be used to deliver ordered
goods
alongside an invoice/packing slips.
Competition entrants: entry process
requests a name, address, postcode and email
these details will only be used to
supply the competition winner with their prize/s.
Newsletter registration:
requests an email address
Subscribing
to & unsubscribing happens as frequently as wished.
The newlsetter distribution list is
used for the sole purpose of delivery and is wholly
managed in house.
General enquires - provides a contact email by default.
emails are read, replied to, deleted or saved where permissions
are involved.
No information will ever be passed on, transferred, sold,
leased or licensed out without the direct, express permission of the
data owner.
Data will only be shared when requested to by agencies of
law enforcement.
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Cookie
use
The forum uses a cookie, which
is a small file saved to a folder of a visitor's computer / laptop
/ mobile device.
This cookie is referred to/read by the forum software each
time a user visits.
The cookie contains information that helps registered members
set forum viewing preferences, remain logged in or log out.
The store has integrated paypal
buttons which trigger cookie use. These help a customer retain selected
titles in their offsite shopping cart and then enables them to remove,
add or update the information.
To read more on deleting and controlling cookies please take
a look at aboutcookies.org
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Website
statistics
Data is continually collected by the website's statistics
software - awstats
None of this information can be used to directly identify
an individual.
Information collected includes:
Search terms that brought a visitor to silkysteps
The name of the search engine that provided the service.
The browser name and version that visitors use to see silkysteps.
Visitor's IP address
Long term collated data provides
..
Numbers of visitors
Length of time visits occur for
Most visited resources and pages
Referring websites
If you have any questions about privacy please feel
free to ask - contact
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