Heya Noshad, I’ve just done this unit and can help you.
The skills needed for good communication - verbal communication (open and closed questions) and non-verbal communication (eye contact, gestures etc.)
You adapt by changing tone of voice, nodding you head for adults and “ooohhh yes” or ” that’s nice” for a child.
You have to adapt the context to overcome barriers such as environmental. Other barriers include cultural or language barriers. :chat:
Hope these notes help,