we do the rotas in collaboration.. all staff have requests and we work around them...
ratio are usually such that if one is off ill then we are still legal.. but usually we find staff contact someone they know is not in and arrange for cover .. if they want a day off or a change in shift they have to arrange it themselves.. and find suitable cover..
Suppose this works with us as all are level 3 so all can cover for each other.. no need to worry about sufficient trained staff!
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