CYPW – Level 2 - Foundation Module- Communication 1

[Emmalou95]

Hi I have two questions left to do in my unit and I am struggling to find/answer these questions.

• Why is it important to look at an individual’s reaction when communicating with them?
  
• What agencies/support services can we access to help us overcome barriers to communication?

Could someone please help me
Many Thanks
Emma

[Ruthierhyme]

Hi, watching a reaction helps you recognise if the information that's been shared has been understand, if it's caused confusion, if it's liked or disliked. This enables you to proceed on to whatever is next, going back over the information, to ask why it is disliked or liked.

Page 13 of this free sample chapter is useful reading

Page 23 goes on to list ...

You should always seek support and assistance if you encounter communication problems with any service users, visitors or colleagues. You may be able to obtain help from:

▶ your supervisor, line manager or mentor
▶senior and experienced colleagues
▶a service user’s relatives
▶specialist practitioners, such as speech and language therapists, psychologists or special needs teachers
▶ interpreting services and organisations which work with recent immigrants and asylum-seeking families where use of English is a barrier to effective communication
▶ specialist organisations which provide support for people who have sensory impairments, disabilities and language problem

You can purchase the Level 2 CYPW handbook on amazon.co.uk Hope this helps a little xx