can any1 help

hi i no im a pain but can anyone give me some advice on these questions please:-
425K09- How to empower people effectively
and
425K03- How to select and successfully apply different methods for communicating with people across an area of responsibility

thanks to anyone who can help

[Brandy]

have sent you a pm hope it helps

i did thank u brandy

[julesnix]

i am stuck on this one aswell any wot ideas did u come up with