Quote:
Originally Posted by Lil_Emz
I've got a few more questions to go and then i'm done but i'm really confused on the wording of one question and in what context i'm suppose to be answering
the question is from unit 303 and is question S10 - S11 Support information handling
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Okay, I'll try and help you with what it may be! If your tutor has no idea, perhaps she'll accept what you write!
I'll break it up.
Support - help - shall we take it that's you and your setting/organisation?
Information - as it is
Handling - how/why/what do we do with it
With any informtion- it's there for someone
-if it is general or 'open' knowledge your opening hours and fees, they can go up on your notice board and/or in a newsletter
General Observations -this information can/could be shared by the child, their parents and other staff
Early Years Action Observations ( where you have a concern i.e. speech, hearing etc) - Senco/staff, parents and Area Senco if you need Early Years Action plus.
This you can share information with other agencies (health visitor, speech therapist etc) for the benefit of the child (with parent's involvement and consent)
Accident & Incident Book - statements just for the staff/witness and parents to see. Kept under lock and key - sensitive information.
A 'Concerns' book which you may record (factually) i.e. bruising that could be innocent, but you will record (possibly using blank body pictures to draw in the marks) and keep monitoring,
- only other staff; not the parent/carer they maybe metering it out. This book must be kept under lock and key as with any sensitive information
Information where you suspect a child is being abused - Manager, who will then go down the Bluw Flow Referral chart and directly ring the Duty Officer .
Do not share this information - you do not tell other staff, as without evidence, you do not know who it may involve. If it is our manager, then you wouldn't share your doubts with her but ring that number yourself (or go higher in your organisation for them to do so). Ofsted have a whistle blowing hotline.
Information given by parent's about their childr - who is collecting them? They've had a restless night etc - all staff for understanding and empathy.
Of course, all information apart for the 'open' information must be locked away when your setting is closed and the sensitive material should always be locked away unless you are using it.
There must be lots of other instances, but I hope this helps.