nvq 2 ccdl stuck plz help

[zoemnstr]

hi im getting so flustered never done anything like this with 3 children u would expect me to be able to fly through it lol
i dont know why i want to put myself through this didnt even do well in my exams at school
the question i am stuck on is
k2c6
why is it important to be a role modeel when using communication?
give examples of positive and negitive role models
many thanx in advance for your help much appricatied zoe

[Ruthierhyme]

Hi and welcome to the site

Taking the lead or considering yourself able to be a role model in areas helps to set expectations and boundaries - how you respond and react to others and how they respond and react to you & others.

With communication if you are polite, understanding, patient and open you can hope others will recognise this and do the same in return.

Negative role models may shout, be dismissive, undermine, mock or ridicule children or colleagues.

This is a dated but is an informative article from ezinearticles - The power of communication

Hth, enjoy Silkysteps
xx

[zoemnstr]

thank you for your help