Hi, the importance of designing services is that each child, young person and their family will have differing needs, requirements and barriers that can prevent their access and success - securing positive outcomes and maximising life chances. It is important to design services that respond to each unique set of needs as each organisation supporting children and young people will be working on behalf of them to achieve the five positive outcomes of ECM every child matters (children's act 2004).
A non-responsive service would be less accessible, date quickly, may discriminate, be unable to cope with queries, requests, break down and have the potentially to damage the interests of those in need, failing in its ability to safeguard children and the extended community.
This is from Scotland's early years framework and explains some key aspects of an adaptive service that responds in meeting needs -
service design
Issues involved with designing services:
- How networking between services happens
- Outreach services and what is available
- Communication & consultation
- Making effective change
- Flexibility in working together
- Care in preparation
- Integrating information from differing services
- Collaboration between services, children, young people, parents
- Ensuring information is current & up to date.
Children's trusts
Children & young peoples services - add a county or local town to find more information from your area.
There is more information
available in the handbook if you have one xx
Hth xx
The importance of designing a service that responds to the needs of the children and young people
The importance of designing services that responds to the needs of the children and young people
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