Unit 402 policies and procedures

[brown owl]

Originally Posted by Stephski

hi there, i've recently started my NVQ4 . has anyone else out there started it?

If so, how are you finding it? i'm a bit all over the place and confused.
I think this is because we were lead to believe something else before we started the course.

Stephski xxx

Hi there
I have just started my NVQ L4 in CCLD and wonder if you could give me any pointers as I am finding it hard to get my head round it. I am starting with Unit 402 and policies and procedures

thanks