L3 Diploma ST/L in schools: unit 301 outcome 1.3

[lil-miss-lala]

Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

Any help with this would be great.

Thanks in advance :) x

[LKP]

Hi,
I think this is what the question is referring to

You have to look at things separately so think perhaps about how you would communicate with friends compared to colleagues? Perhaps you have colleagues you get along well with and have similar interests so this may differ the way you interact and communicate with others. Do you use certain terminology or abbreviations that those in a different profession wouldn't understand? For example, a SALT may have different terminology compared to a SENCO? Even though they work towards the same aim, they have been taught in different areas. Affecting the relationships, it could be one professional regards themselves superior to another such as teachers to teaching assistants, or external agencies to schools. How does this change the way you communicate with them?
Looking at cultures, it may be they interpret some body languages different to how we do like looking in their eyes, some may see it as confidence and showing they are actively talking and listening, some cultures can see it as intimidating.
If you are explaining it, it's probably best to give examples like the ones above, I'm sure you have experiences as well to include, then say how such things can be overcome.


Hope it helps

[lil-miss-lala]

Thank you so much LKP, this is a great help!

[Rosyred]

This is what I wrote:
Communications adapt depending on the context in which we may find ourselves. We usually do this without consideration. A more formal style of communication would be better suited for a meeting or discussion with other professionals. However, we may use a relaxed style of communications with friends or those close to us or other staff members at times of less importance.
Our response times to messages can greatly impact on our ability to maintain a positive relationship. We should try and return phone calls or email messages promptly to ensure communications don’t break down. This shows to the other person that we are being attentive to their needs, as we would were they stood in front of us talking.
It’s worth considering that effective communication isn’t done solely by spoken word. We also
Communicate in much more subtle ways such as by how we dress, the amount of eye contact we use, with body language or even by how we use hand gestures. We must make sure we are careful to observe other cultures use of non-verbal communication. An acceptable hand gesture used in one culture may be highly offensive in another. Non-verbal cues can also be missed or mis-read by others which could lead to misunderstandings or confusion, which could subsequently lead to a breakdown in communications.