Hi do these help ..
Give choices - warn or remind. Choosing how to behave is informing own thought processes and through choices you can use distraction that helps in time of conflict.
Be consistent - have rules that everyone makes together, routines that everyone knows and be able to explain or remind the children about the rules they made and why a routine is needed - if a routine causes behaviour problems maybe you would discuss it with a team leader?
Praise and encourage
Be a role model - act how you'd like the children to copy, don't judge - work through it, give time camly and patiently to listen and talk about what's happening or about an incident that's occured, say please and thank you if it's expected of the children, offer to help, move around safely, be understanding, be genuinely interested and give attention through eye contact, smiling and be realistic - perfection is hard to pinpoint :)
Hope this helps xx
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