pw lv4 unit 502

[makilograce]

Hi can anyone point me in the right direction for these two questions please. i kind of have an idea but not sure im right.

3.4. describe the types of words, behavior and actions that would run counter to playwork policies and values?

does this just mean how you work with your policies and follow them. does it mean how you word them to make sure everyone who sees then understands what is expected?

3.5. explain how to address words, behaviour and actions that run counter to playwork policies and values


thanks in advance