HEELLPPP!!!
Saga Alert!!!:soapbox:
Hubby and I put down a £100 deposit/booking fee on a 2 month-old Fiat Grande Punto 4 days ago. We haven't seen it yet (fools) as it's at another showroom. We were told it was an ex-demonstrator, which we were fine with, it wouldn't be available for a little while as it has to be used for so long before being sold, again ok, but the sales person was going to get the car transferred so he could keep an eye on it and get it released early for us.
Today - hubby rings the other showroom to get the mileage checked and gets asked if he wants to buy the car!! He replies "I'm under the impression I already have!" only to be told it's still available.
Not only that but it's
not a demo car, it's a courtesy car that's currently out on loan for an unspecified length of time and
will not be released for sale until 31st August at the very earliest!!!!:bomb: So I ring the showroom where we 'purchased' said vehicle.....demand the manager......who promptly denies everything, says the car is ours, but
maybe it
is a courtesy car!!
He also badmouths the other showroom badly! We want our deposit back, he's sidestepping. We feel we've been mis-sold a car, he's sidestepping! GGGRRRRRRRRRR!!!!!!!!!!:talktothe So I said I wouldn't talk to him today, we'll reconvene tomorrow at my convenience and he'd better have some real answers.
I promptly rang the other showroom back to find out for myself what was going on and spoke to their manager who was as sweet as pie! Not once did he badmouth our showroom, he explained everything to me, rechecked all the paperwork and took our number so he could check we were happy with the outcome! Why wasn't the other manager like him?? We've actually made the decision to stump up the extra (and it's a lot extra!) to buy a Grande brand-spanking new because of this (at least we'll get our colour choice as well!), just so we have more confidence in the car's history - but then we get the teething problems!
I think we'll also go to the other showroom too!
Does anyone know where we stand legally on this issue?? Basically all that seems to be true is the colour and reg of the car! Who governs car salesmen? Dick Turpin? OOHHHH I'm so mad!! If I get hold of that salesman I won't need a car where I'll be going!!!!
If you can help - Thank you
If you can't help - Thanks for listening!
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