Well at 9.40 this morning we had the knock on the door... She spent a while observing, then looked at all paper work, then observed some more, then read our policies. Luckly she doesn't need to come back tomorrow and gave us brilliant feedback today. We got a good in every aspect which we are over the moon with. Luckly i have a great team behind me and everything we really well. i've just finished a bottle of wine and off to bed lol