Welcome to Silkysteps - Early years printables, ideas and resources for Children's play.
Latest Posts from our Forum...
Special Needs-organisations, professionals, community resources and local services NVQ 3 CCLD
unit 303.1 pc 7 NVQ 3 CCLD
402.4 pc 1 has anyone done this yet? NVQ 4 CCLD
NVQ2 student NVQ 2 CCLD
Laissez faire NVQ 4 CCLD
All : New resources for families : Could your child advise the National Children's Bu Early Years News
Unit 314 Help PLZ!!! NVQ 3 CCLD
Unqualified staff handling child protection cases in Suffolk Early Years News
NVQ 4 need help NVQ 4 CCLD
CCLD 3 planning and organising the environment NVQ 3 CCLD
Labelled with ICRA
You are here:  Home  >  Terms of use
Terms of use

By reading and using the information on Silkysteps you agree to be bound by the following terms and conditions - all of which amounts to
No unauthorised commercial use, re-selling or distribution that results in personal, financial gain.

The content of www.silkysteps.com, www.silkysteps.co.uk is protected bycopyright. 

This belongs exclusively to Ruth Grimes unless otherwise stated.
** Infringement will result in legal action **

Please get in touch if you have any query

 
Information on this page:
The forum ; The Store ; Getting in touch ; 
How to use the free resources
Activities: Entering & sponsoring onsite competitions

Links to SILKYSTEPS STORE Ts & Cs:

                   ELECTRONIC eGoods - Downloaded straight from Silkysteps

                   Store Terms of Sale 
                    
If you paid by UK cheque.
                  
 
Our Payment Details
                  Delivery details of our Electronic eGoods 
                   
Terms & Conditions after Purchase of eGoods

                   REAL ~ PHYSICAL goods - delivered to your door

                    Payments
                    Delivery & Shipping details
                    Returns Policy 

 
********************
Link to the Ts & Cs concerning ENTERING OUR COMPETITIONS 
Terms & Conditions

********************

Ts & Cs for using SILKYSTEPS FREE RESOURCES:
                    No commercial Gain                           FAO - Buisnesses & Companies  
               
    CANS & CAN'Ts ~ Using Silkysteps resources on other websites and in general use
                    Quantity 
                                            Editing Silkysteps resources
                    Charities and Fundraising                    Where you can use the work          
                  
Contribution                                 
                    Online Community
                   Text Talk and Capitals
                    IMAGES - PHOTOGRAPHS used on Silkysteps
                   
Disclaimer & Indemnities 


PLEASE NOTE:
 The most important term of sale that our customers must understand 
before purchasing our Downloadable e-Goods is that
 

You waive your right to a refund of any monies paid.


In accordance with the UK Distance Selling Regulations Act :-
The pure nature of electronically downloadable goods for sale on Silkysteps 
means that they cannot be 'returned', even if the customer decides they do not want them anymore.

As with electricity or gas .. there is no way to 'give back' these electronic goods.


To compensate for any inconvenience this may cause an ongoing commitment 
to always provide customers with 100% support has been taken.
 
HOW?
 Detailed & informative previews of all the products are published on individual pages.
  This is so that you know exactly what you are purchasing before any financial transactions are initiated.

 
An indepth help and faq system for the store is provided
   
We have made easy to follow picture guides for any possible problem you may encounter. 

 Order replacement 
at any time - if you lose, move or accidently delete the file from your hard drive  let us know.
Send an email containing the original order number or the email address that was used in the original purchase and arrangements for replacement will be organised.


 
Email contact & support is continually available.
Most replies will be in return but please allow 24hrs especially during weekends: 
silky@silkysteps.com
 

 If You PAID by UK CHEQUE
If you paid and received your eBooks by UK Cheque - you will not of received an automated order number.
If you need to replace your eBooks - contact us with your Name, address and the Email address that you used to order with 
If possible the month you made the purchase would be a great help.
All this will enable us to trace your order and resend your eproducts.


TOP

CONTACT US

BUSINESS CONTACT DETAILS & Customer support

Silkysteps
Ruth Grimes
68 Woodlands Green
Middleton St. George
Darlington
Durham
DL21NE


Mobile phone contact  :- 07900298540
Email :-
 
silky@silkysteps.com

TOP
 ALL transactions are carried out in UK GBP - POUND STERLING   
BUT MANY currencies are accepted !!

 We accept all major credit and debit cards and use payment gateway experts 
Protx to process your order safely and securely :-

CREDIT/DEBIT CARDS

       Visa
        Mastercard
        Switch / UK Maestro
        Solo
        Visa Debit / Delta
        Visa Electron

 Acceptable currencies ~ will be automatically converted through the payment system.

PAYPAL

 If you would like to pay through PAYPAL then please
email us and we will manually arrange these details with you.

UK CHEQUE

 We accept payment via UK Cheque only -  Although electronic delivery of the eproducts will only be completed once the cheque payment has cleared.
       Please download our printable order form HERE  
       complete the details on the form.
       Make your cheque payable to - Miss R Grimes - Silkysteps
          please include your name and address on the back of the cheque.
       Sign and then please send both the order form and Cheque to .....

Silkysteps
Ruth Grimes
68 Woodlands Green
Middleton St. George
Darlington
Durham
DL21NE
      
 When we receive your details, we will get straight back in touch with you.
 
Read our
'If you Paid by UK Cheque' Terms and Conditions of sale above..


DELIVERY DETAILS
 You will recieve an email containing information and a link to your Store Account - from there you can take delivery of your purchased eBooks by clicking the 'DOWNLOAD' button and saving the files to your computer.
If for any reason you do not recieve confirmation or a link to download you eBooks within 24 hours - please contact us at
silky@silkysteps.com immediately.

TOP

By purchasing our eproducts you agree to the following terms and conditions.


1. You may only make 2 electronically saved backup copies of  the eproduct.
2. You may Print out one entire eBook - bind it and store it as a source of reference.
3. You may make as many duplicate copies of single pages/images that you require in the course of your using the book within the classroom or for multiple activities involving groups of children/adults.

 
For legal reasons this is the copyright notice contained within each of the eBooks.
UK law prohibits infringement of these rights
.
      

Copyright Ruth Grimes©2004-2006
This publication is protected by copyright.
 No part of this publication may be reproduced, sold, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording or otherwise, without the prior written permission of Ruth Grimes.
All rights reserved
Contact details are available on www.silkysteps.com

TOP



Some physical goods like our Robin and sheep Craft Kits will be Delivered to your Door!


 
 Post & Packaging/Shipping IS FREE ~ Although we reserve the right to amend this without prior notification..
 Delivery will be via the Royal Mail - although we reserve the right to use another parcel courier at our discretion.

 Orders will be packaged and dispatched within 48 hours of recieving your cleared payment  ~ BUT please allow up to 28 days for delivery ~ we do not have control over the couriers.

TOP
FAULTY GOODS?

  If the goods you purchased arrive damaged, then please contact us ~ silky@silkysteps.com 
 Let us know if you want a full refund or a replacement order.
 We will send a replacement or the refund once we have received the faulty goods back.
 Please make sure you return them to us ~ in the same condition as they arrived to you ~ 
 We will also reimburse you the postage cost.

CHANGED YOUR MIND?

 You are  are within your rights to change your mind about accepting your order for 14 days AFTER the date of reciept.

HOWEVER
 If you do decide to 'cancel your order' ~ you must
email us and let us know you have changed your mind (no reason will be expected) 
 Return the goods to us UNOPENED and in exactly the same condition as you recieved them ~ ie.  in a resaleable condition.
 We do NOT refund Postage for good returned in this way.


TOP

 No commercial gain.

 None of the content contained within Silkysteps™ the website can be used to gain financially 
Personally or on behalf of a comercially operated Business:


 Do not transfer/donate resources to a third party.
Let them know where they can locate the resouces that they are interested in and how to get in touch.
  
  NONE of our resources are to be used or included in products, documents or other resources that will then be sold on for personal/commercial profit.
eg: Planning forms, printable activities of any description.

 Do not make resources containing Silkysteps images / text and then upload them to a website for download / public distribution; Please contact us ... if you have a campaign or awareness event that you would like to work in partnership with, your contact will be warmly welcomed. 

 No Logos or branding - Please do not use Silkysteps free or purchased images in corporate identity - small or homebased businesses.

 It is easy to commission work at very affordable prices, please email us with your requirements and we will contact you with a quote and to discuss things further.
 

 A link to Silkysteps.com/.co.uk or any deep linking urls are NOT allowed to be used for commercial gain.


 FAO - Businesses & Companies
If you are concerned whether your particular establishment is allowed to use the resources on Silkysteps™, please email us.


 Quantity
You are allowed to print out and photocopy as many copies of the resources as you wish.


 Using silkysteps™ resources on other websites & In General use

CAN'S & DO'S ~ permission is granted for the following ...

 Use on personal Websets, you can use the clipart and web sets that feature on
Silky’s™ page on your website if it is a 'not for profit website' and is of a childcare nature.
 Display Copyright Credit. Please display a copyright link to silkysteps on each and every page you feature our graphics.
      Please see our 'LINK TO US' Page
 Deep Linking. Linking to specific pages in Silkysteps™ from other websites (deep linking) is permitted and generally welcomed. However I do reserve the right to alter /change the url of any page of Silkysteps™ without prior notice or put a redirect instruction in place.

... please be aware that this may mean any links you have to silkysteps may break.

If you email us and let us know your website address we may be able to affiliate sites, swap links or advertise your site through our newsletter.

CANT'S & DON'TS

 NO Unauthorised UPLOADING/Hosting of our resources on other servers.
  None of the downloadable resources or image file formats stored on Silkysteps™ may be used /reproduced in a retrieval/file/library system online or published on your own website by means of uploading them to your own server or hosts server. 
 NO Library collection for profiteering. None of our graphics can be put into any type of collection or file system or new learning resource / library and sold for profit. 
 NO REPRODUCTION. No part of Silkysteps™ can be reproduced: for re-sale or re-publication in any written or electronic format without the prior written permission of Ruth Grimes. Contact through www.silkysteps.com , silky@silkysteps.com
 NO Editing of resources is permitted with this EXCEPTION:

Editing to RESIZE Exception -  Clipart images found on Silky’s™ page: 
These images may be resized only, so that they fit and compliment your presentational work eg. Forms, letters, documents that relate to your child caring organisation.
Please include my copyright notice on the base or reverse of your document....
Images copyright RuthGrimes ©2003-2010


 In allowing alteration of the images in this way does not grant an individual the right to claim them as your own.


 Charities & Fundraising.
 We allow use of the free resources to assist you and your organisation in raising money for charitable reasons only.
 Please do not abuse this personal allowance as I want my work to remain available for benefiting good causes.
 Infringement may mean that I have to remove some of Silkysteps™ content.
 

 Where you can use the work.

 All resources are designed and created for an educational purpose for use with children or adults.
This includes places such as: schools, kindergartens, playgroups, pre-schools, day care institution, youth groups, after school clubs, at home with your own children, Toddler & baby groups, nurseries, health centers, Doctors surgeries, Hospitals, Art & Craft clubs, institutes dealing with disability. Any of these places can be located within the voluntary / private or state sector.

 

 Editing Silkysteps resources 

Alteration & editing of text/ images taken from Silkysteps™ is NOT permitted.

Editing to RESIZE ~ Exception - the clipart found on Silky’s™ page - These images may be resized only, so that they fit and compliment your presentational work eg. Forms, letters, documents that relate to your child caring organisation.
 

 
Contributions

We warmly welcome ideas, suggestions, reviews and documents from our visitors. 

 Please note that in submitting your work you will always retain the copyright – however you will be granting a full licence to Silkysteps to publish the works in perpetuity and on a 'No initial fee - world wide - royalty free basis' 

Assignation of Responsibilities
 We will not govern or monitor the worldwide use of contributions.
 Investigating claims of infringement and any subsequent action will remain a responsibility of the copyright holder.  

If you want to submit an original piece of work for publication on Silkysteps™, then please contact us with your information and we will get back to you as soon as possible.

Please find further
HELP and ADVICE on Contributions here. 


 Online Community
The Crafting forum is an interactive element of Silkysteps that I am very proud of.

Please use it to actively respect the opinion of others and their content in the same way as each anonymous visitorto the website would do.
When you sign up to use our online forum please be aware that the following conduct is expected:

 Not to post any libellous or defamatory material that infringes another’s rights. 
 That copyright is acknowledged where appropriate and the source of information is included within the post. 
 Where felt appropriate challenge information politely, aggressive disagrement is counter productive on a forum aimed at providing support & community.
ie: actively respect the opinion and views of other users even if you disagree. 

 Appreciate that we are all on a learning curve and that if information is posted that is later considered incorrect, it will be viewed and accepted as an inevitable part of an individual's or groups personal development.

Steps will be taken to check content regularly and when necessary amendments will be made.
This is and will be part of the ongoing commitment to website & forum users.

The right to amend, remove or delete any posts or threads is reserved. 
This right extends to the site's forum moderators.

Moderators
of the forum will not be held legally responsible for the information they post and make public on Silkysteps.
This is a responsibility of the website administration who ultimately provide the platform for publication.

Moderators
are also not in any way responsible for the post content submitted by another user.

If you encounter any problems or content that you feel misleads, please get in touch at any time:

 Email - silky@silkysteps.com outline your concerns and include the URL to the information in question.
 PM the moderator or an Administrator for assistance.
 Where information published on Silkysteps is prooved incorrect beyond all doubt - all parties will be contacted and the information will be considered for removal.


Advertising your Business in Silkysteps Forums



Use of text talk and capital letters on the forum

Whilst we do not moderate or edit any posts that contain mobile text or texting language, abbreviations or posts that use all capital letters we do ask if members can please have consideration for the website's other readers and try not to use this form of communication.

If possible explain acronyms used so that readers can follow up on the leads they might provide. 

Why?

Posts made using all capitals can give the appearance of SHOUTING and texting is quick, great for short phone based communication where the number of letters are counted - childcare is slower, take time to enjoy asking, replying and reading on the forums.
 
NB: using a capital letter at the beginning of a sentence - for names, places and where a word may need emphasising is welcomed.

A set of more commonly known forum acronyms that are welcomed can be found here: Forum chat

CWDC - Children's workforce development council
NVQ - National vocational qualification
CCLD - Children's care, learning and development
KEEP - keep key elements of effective practice
SMART - specific measurable attainable realistic and timely
PPS - Parent partnership services
SaLT - Speech and learning therapy/ist
EPPE - Effective provision of preschool education


Dh – Darling Husband
DP – Darling Partner
Ds – Darling son
Dd – Darling daughter
OP – Original Poster
LOL & lol – Laugh out Loud
BRB – Be right Back
Hth – Hope that helps
LO – Little one
PM – Private Message


 Thank you



IMAGES and PHOTOGRAPHS used on Silkysteps.
 The majority of photographs on Silksteps are our own - home based & personally taken.
 Where and when we use images that are not our own - We will state so.
 Wherever possible we will link and credit the images as appropriate and in accordance with any guidelines read.
This may include - Authors, Agents, Artists, Distributers etc. details - and is in accordance with our approach to transparency.
 In the event of any query please feel free to email - silky@silkysteps.com .. any time  



TOP 

Disclaimer
  1. All rights are reserved to – remove/add, alter/amend resources/content available on Silkysteps™ at any time without any prior notification.
  2. Whilst every effort is made to make sure our resources are completely original we realise that some ~ eg. Our rhymes, may appear similar to another’s. We respect copyright and would wish to discuss the matter with anyone who felt that they had a case in regards to this.
  3. Many of the resources on Silkysteps™ offer information and advice. This is knowledge gained through first hand experience in working within the early years sector for a considerable amount of time ~
  4. Our advice and opinions are not meant to replace that of a qualified person. If you need specific advice in a particular area then we advise you to seek the correct professional opinion.
  5. Our own personal views are just that and we will not be held legally responsible for any external misunderstanding because of the publishing of our views or that of our contributors on our website.
  6. As firm believers of ‘freedom of speech’ we exercise that right throughout the content of our website. If you vehemently oppose any particular view that we express then please feel free to contact us and we can then hopefully resolve the issue with you.
  7. Timliness ~ The information contained within our website is updated as frequently as we are humanely possible of researching it ! So if historic/ ’documentation’/ statements/research results etc. are out of date, then we apologise and will, in due course get around to updating and filling in the ‘blank’ areas – Time is not of the essence.
  8. We will not be held liable for any loss or damage that results from the use or putting into practice any of the information contained with in Silkysteps™.
 Indemnities
  1. In using our website and entire contents - you agree to do so entirely at your own risk.
  2. By using any of the files located on Silkysteps™ you agree to indemnify Silkysteps™ against any claim for damages that may result from their use.
  3. We cannot be held legally responsible for the appearance of offensive material that originates from external websites.
  4. We screen Silkysteps™ to the best of our ability for undesirable material - If you see anything offensive during your stay on Silkysteps™ please contact us immediately with the details.
  5. External information – We do not take responsibility for the content of external website/pop ups & the information they contain, that may be channelled through Silkysteps™
  6. We will, in our best efforts try to monitor content and where applicable amend, edit or remove material deemed offensive or defamatory.
  7. We will not be held legally responsible for any event that arises from a user submitting personal data to external sources, be it accessed through Silkysteps™ - eg. websites, advertisements, surveys etc.
 
<