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Level 3 Diploma EYE NVQ Level 3 support for: NVQ Children's Care, Learning and Development, Diploma for the Children and Young People's Workforce, England's Early years Educator qualification Please DO NOT COPY and PASTE information from this forum and then submit the work as your own. Plagiarism risks you failing the course and the development of your professional knowledge.

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  #1  
Unread 10-12-2011, 12:28 PM
crafty-mum crafty-mum is offline
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Help SOS Assignment 0055 Duty of care - help!

Im struggling with this question:
Explain the following:
1.The main points of agreed procedures for handling complaints in children and young peoples setting.

The book has one paragraph which just says dont ignore the complaint and follow procedures! So is this question asking for our nursery procedures or well known agreed procedures which the book hasn't divulged!!!!????
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  #2  
Unread 10-12-2011, 12:44 PM
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Check your setting's procedures - include complaints made by parents/carers about general things, and complaints made by parents/carers/children about staff. Also include staff complaining about staff. If you have another question on whistleblowing to come then you can cross reference it. xx
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Unread 03-20-2012, 05:42 PM
Percie Percie is offline
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I'm also stuck on this one, can't work out what they mean by the main points of agreed procedure?
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Unread 03-20-2012, 09:01 PM
mother theresa mother theresa is offline
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Default duty of care

i just wrote down the procedures i would follow according to my settings policies if tou are not in a setting then just google the question and some procedures you should follow should come up
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Unread 05-15-2013, 02:21 PM
alisha15 alisha15 is offline
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im stuck on uint 055 task c helpp please
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Unread 05-18-2013, 03:03 PM
misssparkles misssparkles is offline
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what is task c?
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Unread 05-18-2013, 03:40 PM
titch86 titch86 is offline
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Quote:
Originally Posted by Mags View Post
Check your setting's procedures - include complaints made by parents/carers about general things, and complaints made by parents/carers/children about staff. Also include staff complaining about staff. If you have another question on whistleblowing to come then you can cross reference it. xx
are u doing cyp3.3 understand how to safeguard the well being of children and young people if so I have already completed this and got good results I can email u a copy of my work it covers legislation guidelines policies and procedures and whistle blowing (complaints) to follow within own setting too much to put here but happy to email it if you would like
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Unread 05-18-2013, 03:42 PM
titch86 titch86 is offline
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Quote:
Originally Posted by crafty-mum View Post
Im struggling with this question:
Explain the following:
1.The main points of agreed procedures for handling complaints in children and young peoples setting.

The book has one paragraph which just says dont ignore the complaint and follow procedures! So is this question asking for our nursery procedures or well known agreed procedures which the book hasn't divulged!!!!????
are u doing cyp3.3 understand how to safeguard the well being of children and young people if so I have already completed this and got good results I can email u a copy of my work it covers legislation guidelines policies and procedures and whistle blowing (complaints) to follow within own setting too much to put here but happy to email it if you would like
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