Quote:
Originally Posted by crafty-mum
Im struggling with this question:
Explain the following:
1.The main points of agreed procedures for handling complaints in children and young peoples setting.
The book has one paragraph which just says dont ignore the complaint and follow procedures! So is this question asking for our nursery procedures or well known agreed procedures which the book hasn't divulged!!!!????
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are u doing cyp3.3 understand how to safeguard the well being of children and young people if so I have already completed this and got good results I can email u a copy of my work it covers legislation guidelines policies and procedures and whistle blowing (complaints) to follow within own setting too much to put here but happy to email it if you would like