Hello Tracy,
You might find some useful information about bullying and procedures in the schools' policies of your city. My school has a very detailed and clear policy about that topic. Otherwise I suggest you have a look at the Department for Education website. This is the link:
http://www.education.gov.uk/aboutdfe...-with-bullying
If you're still stuck for ideas, let me know and I will copy and paste some passages of my school's policy.
Good luck
