hi there i didnt have to do this as a reflective account but questions in unit 401 covered aspects such as the importance of good communication with all types of colleagues and communication methods you would use, types of conflict that may occur with collegues and how to resolve these in a constructive way, how and why it may be necessary to adapt the way you communicte to meet the needs of other adults. If you think this is the type of things you want let me know and i will send a private message to you with the info
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