Hi, welcome to the site, reflection is a great tool to examine times of difficulty and challenge. On page 399 of the Collins level 3 handbook -
on amazon.co.uk it lists strategies that you might find relevant to your setting and practice;
researching on the internet
reading books
speaking to your supervisor
watching how others deal with similar situations
asking questions of your peers/colleagues
practising your responses by looking at case studies
Hope this helps, best wishes with your study