I Talk to the young people i look after on a level where i am clear in what is asked from them and told. If the young person is smaller then me i would not look down on them but come down to there level of height so i am not intimidating, so the young person can talk to me comfortably. Always smile thinking with a clear head and try to be a few steps ahead of the young people if you know them and outcomes of situations that can arise.
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