hi i am really stuck on 1.2 and 4.1
1.2 An explanation how health and safety is monitored and maintained and how people in the work setting are made aware of risks and hazards and encouraged to work safely:
4.1
An explanation of the policies and procedures of the setting or service in response to accidents, incidents, emergencies and illness
i dont know how to do this please can anybody help i would be grateful
thank you
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