Hi Bubs, welcome to Silkysteps.
This unit sounds good, a high turnover of staff is never great for morale or a business reputation
although the reasons for it are almost certainly incredibly varied !!
looking forward to hearing more ..
Enjoy everything here ...
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Link to level 3 PDF .. if there are differences in the Level 4 unit .. please post & let us know !!
NVQ 3 & 4 CCLD optional Unit 333 - Recruit, select, and keep colleagues