Hi I haven't been on for a while and am nearly giving up on my course. I'm stuck on how to answer these Questions :-
UNIT 7 ASSIGNMENT 5
3.4 Give an example of when you have had to resolve a misunderstanding with a colleague and explain the action you took.
3.5 Explain an occasion when you have had to refer other adults to further sources of information, advice or support.
5.2 Demonstrate how to report and record information formally and informally
