Please have a look at this:

http://www.sebda.org/news/DfE-Guide-...ine-school.pdf


See if any of the policies you've got at your setting sa anything about these, they come from the online pdf - cyp 3.2 this book piece is also good

Encouraging positive behaviour may include:
 least restrictive principle
 reinforcing positive behaviour
 modelling/ positive culture
 looking for reasons for inappropriate behaviour and adapting responses
 individual behaviour planning
 phased stages
 planning interventions to reduce inappropriate behaviour
 de-escalate and diversion
 containment
 following management plans
 boundary setting and negotiation
 supporting children and young people’s reflection on and management of own behaviour
 anti bullying strategies
 time out (following up to date guidance)
 use of physical intervention (following up to date guidance)