one of the major pc that i am not sure of is unit 422, and the element is 422.2.1 - 5. I am not sure thow to do this.
the elements are:
1. check that all practitioners communicate with families in a manner and language that is clearly understood by family members
2. observe practioners when they are:
a) liaising with families
b) involving families in activites
c) informing the families of children's progres and any potential problems
d) dealing with families who are unhappy with any aspect of the provision
3. liaise with practioners about changes that might be required
4. reslove conflicts and issues arising from interactions of practitioners with families
5, ensure the views of the children and families are sought.
any help on these would be really grateful. i think that i have cocvered these by observing my manager holding and intreacting with parents while doing a parents pal eveing.
thank you
bunny
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