Lean thinking, simplicity and many of the other operational procedure models in business are about reflecting on practice to see what is/might be wasteful and what can/could be considered productive. Once set routines have been identified they can be looked at to see how well they work & if there might be a better way of doing things.
An example could be where visitor sign in books / registers are kept - does accessing them repeatedly disrupt/interupt anything, are they awkward to get to or time consuming in 'too-ing & fro-ing' ... on reflection is there a better way or place to keep them - what are the benefits - Positive and negative to everyone and are the potential changes welcomed?
These ideas are great to combine with risk assessment as it can help spot dangers, help correct - possibly improve them and still make sure the groups main working ethics & focus remain the same ..
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