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Got a question or a problem? Don't worry, our comprehensive help & advice area will answer all your questions!
If you have a question that we haven't answered here, then please do drop us a line.
How do I buy downloabale products?
 Browse our departments and choose which eGoods you'd like to buy.
 Procede to the checkout by clicking the 'Buy Now' buttons.
If you're a new customer you will need to create an account for us to transfer you eBooks to.
If you're a returning customer login to place & pay for your order.
Once you have paid you will recieve an emailed Invoice like this..
Click the 'Login to your account' link
Silkysteps Login Page
Enter your username and password on the login page.
Forgot your login password ?
Just click the link ...
Then enter your Email address on the next page ...
Your Account Area
As soon as you login to your account area you will have 3 choices...
Your Details ~ Your Orders ~ Logout
Your Details allows you to update email & login settings.
Your Orders:
1st Page ~ Details ALL the orders you have placed with us.
Click the Order Number you want to see...
2nd Page ~ Lets you select which product to download.
3rd Page ~ Click the link to download .. this transfers the file & allows you to access the next page ...
4th Page ~ Opens up the Download box .. select & Click 'Save'
5th Page ~ Choose where on your Computer you want to save the file to .. remember where this is so that you can open it when you need to.
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