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Got a question or a problem? Don't worry, our comprehensive help & advice area will answer all your questions!
If you have a question that we haven't answered here, then please do drop us a line.
I can't find the eBooks on my computer.
If you use Microsoft windows the most common place your eBooks will be located is in a folder you named in 'My Documents'
If you still can't find them ...
 Use the search facility in windows explorer to locate your eBooks.
Type in the title of the eBook you downloaded and then click search.
The results should display all files and folders with the words you typed.
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If you still can't find them - login to your account on Silkysteps and re-download them.
If it has been longer than 7 days since you bought them - email us and will we re send your eBooks to you.
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